Support
How can we help?
Answers to the questions people ask most, and how to reach us if yours isn't here.
Contact us
Write to us
Use the form below, and we'll reply by email.
We aim to reply within 2 working days.
Reporting a problem?
Tell us your device, the lecture's title, roughly when in the lecture the problem appears, and what you expected to see. Please don't send your password.
What the icons and labels mean
The marks on DeenScribe's Qur'an and hadith cards, and what each one means.
Qur'an cards
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Ayah rosette The verse number. ٢٨ is verse 28.
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Surah cartouche The surah's name in Arabic, with the surah and verse numbers.
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Tanzil seal The Arabic comes from the Tanzil Qur'an text built into DeenScribe. AI never writes it.
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For review DeenScribe isn't fully sure about this match. Listen and check before you rely on it.
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Persian tag The Persian translation, by Makarem Shirazi.
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English tag The English translation is made by AI.
Times
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Play chip Recited at this moment. Tap to play from here. DeenScribe's transcription doesn't give word-by-word timings today, so recited verses and hadith show the clock time described below instead.
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Approximate chip Discussed rather than recited. The time is where that part of the talk begins, so the verse or hadith may come up a minute or more later. Tap to listen from there.
A time with a clock, such as ~12:04, is approximate too. It marks the start of the stretch of audio where DeenScribe found the verse or hadith. A recited verse is usually within about 30 seconds of it; a hadith or du'a may come up a minute or more later. For a hadith you added yourself, it is the time you entered. Tap it to play from there.
Hadith cards
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From the hadith library · word for word The hadith the AI found in the lecture, quoted or discussed, is in DeenScribe's hadith library word for word, in the books of the lecture's own tradition. DeenScribe checks the AI's Arabic for it, not the lecturer's own wording. The Arabic, the citation, the tradition and the grading come from the library. Where the library records more than one grading, the main one is shown, with the scholar who gave it. A line under it may add that the same words are in other narrations too, or which book the lecturer cited.
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AI-sourced stamp The AI found this hadith, and its wording and source come from the AI: the hadith library didn't confirm it word for word. Check them before you rely on them.
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Library note Under the AI-sourced stamp: what the hadith library found when it checked the hadith. For example, nothing, a similar narration and the words that differ, or the same words only in the other tradition's books, which don't count for this lecture.
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Verified by you You checked this hadith and marked it as verified.
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Du'a tag A supplication, not a narrated hadith.
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AI translation tag The translation was made by AI. The hadith library holds the Arabic only.
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Show more A long narration, shortened. Tap to read it all, with its translations.
On every card
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Copy Copies the Arabic, its translation and the citation.
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The … menu on a hadith Verify it, move it to the Qur'an tab if it is really a verse, or remove it.
Getting started
When can I download DeenScribe?
DeenScribe is getting ready for the App Store. This website will link to it as soon as it is available.
Which devices does it work on?
iPhone, iPad and Mac, running iOS, iPadOS or macOS 26 or later.
Which languages does it understand?
English, Arabic and Persian. DeenScribe detects the language by itself, or you can choose it when you add a lecture.
You can also choose the language of the notes: the summary, key points, study notes and title can be in English, Arabic or Persian, whatever language the talk was in.
Do I need an account?
Yes. Your lectures are kept in your own library on DeenScribe's server, so you sign in with an email and password, or with Apple or Google.
Plans and billing
How does the free trial work?
New accounts that sign up with Apple or Google get 3 lectures or 180 minutes of audio, whichever comes first, and 20 AI Chat questions, to use within 30 days. The trial is used before any plan minutes, and each person can have it once.
The number of trials given each day is limited. If your new account didn't receive one, contact us.
What do the plans cost?
- Starter: 300 minutes of audio and 100 AI Chat questions a month, £5.99 a month or £59.99 a year.
- Plus: 720 minutes and 250 questions a month, £11.99 a month or £119.99 a year.
- Scholar: 1,800 minutes and 600 questions a month, £24.99 a month or £249.99 a year.
- Top-up: 180 extra minutes for the current month, £2.99.
Every plan also includes research dossiers, with more on the larger plans. These are UK App Store prices, including VAT. In other countries Apple sets the local price, which the app shows before you buy.
How are minutes counted?
By the length of the audio DeenScribe transcribes. Your minutes and AI Chat questions renew each month on the day you subscribed. Unused ones don't roll over.
How do I change or cancel my plan?
Subscriptions are managed by Apple. On iPhone or iPad, open Settings, tap your name, then Subscriptions. You can also open Plans in DeenScribe and choose Manage subscription.
An upgrade starts straight away. A downgrade or cancellation takes effect at the end of the current period. Cancel at least 24 hours before it ends to avoid renewing.
I bought a plan but my minutes haven't appeared.
Open Plans in DeenScribe and tap Restore purchases. Make sure you are signed in to the DeenScribe account you subscribed with: a purchase belongs to one DeenScribe account. If that doesn't help, contact us.
How do I get a refund?
Apple handles payments, so refund requests go to Apple at reportaproblem.apple.com.
Lectures and recordings
What can I add?
Record a lecture live in the app, or import an audio or video file, such as MP3, WAV, AIFF or MP4. A file can be up to 250 MB and 6 hours long.
What do I get for each lecture?
- A transcript, set out in paragraphs, that you can search, correct and listen along to.
- A summary with an overview, key points, study notes and topics, and a title you can rename.
- The Qur'an verses and hadith it quotes, with roughly when each comes up.
- Highlights and notes, and exports to PDF, Word, Markdown for Obsidian or Notion, or HTML for OneNote.
- AI Chat, to ask about it or about all your lectures, and a research dossier when you want one.
Can I keep recording with the screen locked?
Yes. On iPhone and iPad, DeenScribe keeps recording when the screen locks.
My recording didn't upload. Is it lost?
No. DeenScribe saves the audio on your device first. Open Saved Recordings and tap Retry upload when you are back online, or Export audio to keep a copy.
How long does a lecture take to process?
It depends on the length of the recording and how busy the service is. You can keep using the app while it works, and the lecture shows its progress in your library.
Can I paste a link to a lecture?
Not yet. For now, import the recording as an audio or video file. YouTube's terms don't allow downloading its videos without permission, so for a lecture on YouTube: if the video is yours, download it from YouTube Studio; otherwise, ask the speaker or organiser for the recording.
Qur'an and hadith
Where does the Qur'an text come from?
From the Tanzil Project's Uthmani text, which is built into DeenScribe. The AI only helps to find where a verse comes up; it never writes the Arabic or the citation.
Why do the times start with "~"?
The time shows roughly where a verse or hadith comes up in the recording, not the exact word. A recited verse is usually within about 30 seconds of it; a hadith, or anything that is only discussed, may come up a minute or more later. Tap it to listen from there.
What does "For review" mean?
DeenScribe wasn't fully sure about that match. Check it before you rely on it.
How reliable are the hadith?
The AI finds the hadith and supplications quoted in a lecture. DeenScribe then checks them against its hadith library, which holds the Arabic text and numbering of twelve collections, 78,089 narrations in all: the six Sunni books and Muwaṭṭaʾ Mālik, and the Shia Four Books and Nahj al-Balāgha. It also holds their gradings where it has them; there are none for Ṣaḥīḥ al-Bukhārī, Ṣaḥīḥ Muslim, Tahdhīb al-Aḥkām, al-Istibṣār or Nahj al-Balāgha.
A hadith is labelled From the hadith library · word for word only when the AI's Arabic for it is in the library word for word, in the books of the lecture's own tradition. That goes for a hadith the lecturer recited and for one they only discussed, for example in Persian: DeenScribe checks the AI's Arabic, not the lecturer's own wording. The card then shows the library's Arabic, citation and tradition and, where the library has one, its grading. DeenScribe works out the tradition from the books the lecturer names and where the lecture's other hadith come from. If a lecture doesn't make it clear, DeenScribe goes by the speaker's other lectures, and otherwise by its default, the Shia books. DeenScribe also asks the AI to name sources from the Shia books, so a Sunni lecture that doesn't name its books can be checked against the Shia books. A close match doesn't count, and nor do words found only in the other tradition's books, or a phrase too short or too common to pin to one narration.
Everything else stays AI-sourced: its Arabic, translation and source come from the AI, and a note under the label says what the library found. Please check an AI-sourced hadith against its source before you quote it. Once you have, you can mark it as verified.
The library holds no translations, so every hadith translation is an AI translation and is labelled AI translation. To choose Farsi, English, both or neither, use the translations button at the top of a lecture's Quran and Hadith tabs.
Exports include hadith from the library with their citations, and AI-sourced hadith with their label (the Brief style leaves hadith out unless you turn Hadith & supplications back on). To leave the AI-sourced ones out, turn off AI-sourced hadith under More › References & translations on the Export tab.
Exporting your notes
Can I export my notes?
Yes. Open a lecture and choose the Export tab. Pick a report style (Brief, Companion, Manuscript, Research dossier or Reference Atlas) and a Format: PDF, Word, Obsidian, Notion or OneNote. Then share, print, copy or save it, as the format allows. The Word document is plain and editable, with the same sections as the other formats, for Word, Pages or Google Docs; it can be saved or shared, and to print, use the PDF.
Exports are made on your device from what's already in the lecture. Nothing is sent to an AI service to make them, except for a Research dossier. Each export covers one lecture.
A Research dossier is a structured study report on one lecture, which the AI writes from the lecture's transcript when you ask for one. It has an abstract, keywords, an introduction, sections by theme, a conclusion and practical lessons, and no transcript. It is written only from what the speaker said: it adds no facts, sources, verses or hadith from elsewhere, and the lecture's own verses and hadith are placed where the speaker used them. After picking it, choose Standard (about 4–8 pages) or Extended (about 10–20 pages) and tap Generate report. Extended adds research questions, the key concepts and distinctions, and a condensed summary that stands on its own. It takes a few minutes, and the dossier is then kept with the lecture for every file format. The dossier says that its text was written by AI and may contain errors. Its verses still come from the Qur'an text, and each hadith keeps its label. Dossiers come with the free trial and every plan, and the app shows how much of your allowance is left.
How do I save lectures into Obsidian?
First choose your vault: in your library, open the … menu, then Settings, and under Obsidian vault tap Choose Vault Folder…. Pick your vault folder, or a folder inside it.
Then, on a lecture's Export tab, choose Obsidian as the file format and tap Save to Obsidian. DeenScribe writes the lecture into that folder as a Markdown note, with properties, tags and callouts. It never overwrites a note: saving the same lecture again makes a second copy.
In the note, every verse DeenScribe matched in the Qur'an text is a link, and so is every hadith from the hadith library, along with the verse's surah or the hadith's collection, the speaker and the lecture's series (the Brief style leaves verses and hadith out unless you turn Qur'an verses or Hadith & supplications back on). Lectures that quote the same verse or hadith link to the same note, so in Obsidian's graph view they meet there, whatever language they are in, and a speaker's lectures meet at the speaker's name. Hadith marked AI-sourced are not linked.
When you save, DeenScribe also adds a short note for each surah the lecture quotes, in a Quran folder, and for each hadith collection, in a Hadith folder, with its Arabic name, unless the folder you chose already has a note with that name. It doesn't make notes for verses, single hadith, speakers or series: each shows in the graph as one point that its lectures link to, as long as Existing files only is off in the graph's filters, and you can click it to start a note. You can turn the links and these notes off under Obsidian links on the Export tab.
Topics are tags (the Reference Atlas style leaves topics out unless you turn Topics back on), and Topics as notes, under Obsidian links, makes them links too. If you switch on Tags in the graph's filters, lectures that share a tag connect. Every note is also tagged #lecture and #deenscribe, so all your DeenScribe notes meet at those two tags. Topics are written in the language of the lecture's notes, and you can change them on the lecture's Summary tab.
Can I send a lecture to Notion or OneNote?
Yes. Choose Notion or OneNote as the file format, then tap Copy & open Notion or Copy & open OneNote. DeenScribe copies the export, with the sections you chose (the full transcript is left out unless you turn on Transcript paragraphs), and opens the app, or its website, ready for you to paste. You can also share the file itself.
Can I chat with my lectures?
Yes, with AI Chat: the sparkles button in the toolbar. In your library it reads all your lectures, and on a lecture's page it reads that lecture. Add context lets you choose which lectures it reads. On a Mac, ⌘J opens and closes it.
Answers come only from your own lectures, and each source opens the lecture at the right moment. If your lectures don't cover a question, DeenScribe says so. Verses and hadith appear only when DeenScribe found them in your lectures, with their labels. It is study help, not religious rulings, and it won't give personal advice or write new religious text.
The free trial includes 20 questions, and plans include 100, 250 or 600 a month, up to 100 in any 24 hours. Plans in the app shows how many you have left. Your conversation stays in the app: our server doesn't keep what you ask or the answers.
Your account and data
How do I delete a lecture?
In your library, open the lecture's menu and choose Delete. It is removed from your library straight away and from our backups within about five months.
How do I delete my account?
In the app, tap or click your account at the top of the library list, then Settings, then Delete account… in the Account section. On iPhone, go back to the library list first (the back arrow at the top left). The app lists what is deleted, asks for your password if your account has one, and asks you to confirm. Your account and library are deleted straight away, and the app signs out.
Deleting your account doesn't cancel an App Store subscription: cancel it in your Apple account's subscriptions (on iPhone: Settings › your name › Subscriptions).
If you'd rather we deleted it for you, send a request with the contact form, giving the email address on your account. We'll reply to that address to check the request is yours, then delete the account within one month.
Who can see my lectures?
Each account has its own private library: other users can't see your lectures. We handle your personal data under UK data protection law (the UK GDPR and the Data Protection Act 2018). The privacy policy explains which providers process recordings to make transcripts, summaries and AI Chat answers.